Why can't I upload my Chao onto the Sonic Adventure Web Page?
To upload your Chao, you must first create an 'upload version' of your Chao data. In a Chao Garden, carry a Chao to the VMU machine and step on the red button. Press and hold the Y button. This will cause Sonic to put the Chao down in front of him and will begin creating the upload file. It will also access a menu that allows you to choose a VMU to create the file on. While still holding the Y button, use the D-pad to choose a VMU slot and the A button to confirm your selection. Continue to hold the Y button until you hear a chime (ring sound).

How do I compete in the World Rankings?
To compete in the World Rankings, simply get your best time on the current World Rankings stage in Sonic Adventure (Emerald Coast). You must upload a save file from your Sonic Adventure game that contains your best time. From the Title screen, press Start button to access the SELECT A FILE screen. To create an 'upload version' of your game data, press and hold the Y button, use the D-pad to select a file and press the A button to confirm your selection (continue to hold the Y button the whole time). Once the upload-able game data is created, you will here a chime (ring sound). Now you will have a new file in your VMU that has a red arrow pointing UP on it. You are ready to upload the file. From the Sonic Adventure Home Page, select COMMUNITY, then WORLD RANKINGS.

How do I access the INTERNET option from my Sonic Adventure disc?
You must first set up the Dreamcast Internet options by signing-on using the Browser disc that was included with your Dreamcast. Make sure you a have a POP type account with an Internet Service Provider and follow the dial-up instructions included with your Dreamcast.

Why can't I post messages on the boards?
You must choose log-in name and password to sign into the message boards. Note: If you are 13 years old, or younger you must mail in a parental permission slip to post messages on the board. Follow the PERMISSION link when you log on for further information, or contact ShopTok at 415-552-7656

Why doesn't my keyboard work?
Make sure the keyboard is plugged in properly to one of the first three control ports (A, B, or C).